The IT Service Desk is a highly important function in any hospital, but is it something your hospital should be famous for? Running a Service Desk is hard work — from training (and retraining) team members, juggling work schedules to…
Physician burnout is a well-documented topic and area of concern for hospitals in the modern EHR era. But what about the IT teams that are tasked with supporting this new technology? More than ever, health IT professionals are under the…
The role of the Service Desk is mission-critical in ways it has never been before. As a healthcare patient using a portal, I knew my request was minor. But as CEO of a company that delivers healthcare IT workforce solutions…
When a hospital moves toward an EHR go-live date, activity spikes like an active pulse. From the moment officials sign on the dotted line, much is on the line — millions of dollars invested by the healthcare network and thousands…
BRENTWOOD, Tenn. – The Tennessee Chapter of Healthcare Information and Management Systems Society (HIMSS), has welcomed the election of Perception Health CEO J. Tod Fetherling as President Elect, along with five new members to its Board of Directors. Fetherling will…
BRENTWOOD, Tenn. – HCTec, a leading provider of healthcare workforce solutions, announced today the Nashville Business Journal (NBJ) included it as a top ten provider in its annual ranking of Nashville-area Healthcare IT Companies. NBJ’s published list ranks healthcare IT…
Earlier this month, you were in Las Vegas exploring the best that healthcare information technology has to offer. You spoke with a wide variety of experts, suppliers, and providers. Each likely shared a version of the same narrative: “Every project…
One of the greatest inventions of the last 100 years is the telephone. As telephony and its infrastructure grew, so did revolutionary new features and functionality. Take for example, Caller ID, bringing the ability to see who is calling. This…
It’s championship football season and whether you’re cheering for the Patriots or the Eagles, the game often comes down to the quarterback, who is coolest under pressure and can marshal the right resources when the game is on the line. …
We see it every day in the industry press—the prognosticators are issuing their predictions for the future of healthcare and EHRs. Healthcare reform continues to be near the top of the list—and as we saw last year—predicting the political landscape…