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Patient care depends on reliable healthcare IT.

In today’s rapidly-shifting healthcare environment, IT performance is inseparable from patient outcomes. Health systems need partners who can deliver stability, accountability, and measurable results—without adding complexity or risk. That’s where HCTec steps in.

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500+ Hospitals Supported Daily

Trusted by 100+ Health Systems

100+ Epic Implementations Delivered

600+ U.S.-Based Healthcare IT Experts

25,000+ Epic & Oracle Calls Monthly

48-Hour Staffing Delivery Response

Reliable healthcare IT services that strengthen operations.

Managed Services

HCTec’s Managed Services provide consistent, healthcare-native support for clinical applications, patient-facing platforms, and core IT operations, helping health systems reduce downtime, improve responsiveness, and maintain stability at scale. Our U.S.-based teams integrate seamlessly with your environment and remain accountable long after go-live.

Stabilize Your Healthcare IT Operations

Professional Services

From go-lives and optimization to legacy system support, healthcare IT initiatives demand precision, experience, and accountability. HCTec’s Professional Services teams bring deep Epic and EHR expertise to high-impact moments, supporting health systems through complex transitions, training, and project work without disrupting care.

Discover Trusted Epic & EHR Support

Healthcare IT Staffing

Staffing gaps can quickly become care delivery risks. HCTec’s healthcare IT staffing solutions—HCTec Flex and HCTec Direct—connect health systems with trusted talent fast. Whether you need flexible support or long-term placement, we deliver the right expertise at the right time, helping your organization stay responsive without adding overhead.

Find the Right Fit For Your Team

Healthcare IT Staffing Partner

Candidates consistently meet our requirements.

Healthcare IT Staffing Partner

Strong understanding of our hiring needs.

Service Desk Client

Consistently delivers quality service.

Service Desk Client

Very responsive and easy to work with.

Service Desk Client

Excellent collaboration with our leadership team.

Technical Managed Services Client

Very capable team that consistently delivers.

Technical Managed Services Client

Always willing to help solve difficult challenges.

Technical Managed Services Client

Feels like an extension of our organization.

Application Managed Services Partner

Deep understanding of our applications.

Application Managed Services Partner

Very responsive and customer oriented.

Technical Managed Services Partner

Feels like an extension of our organization.

Healthcare IT Staffing Partner

Candidates consistently meet our requirements.

Service Desk Partner

The team is always available when we need them.

Partner End User

I’m constantly learning something new every time I reach out—like workflows or features that completely blow my mind! You’ve truly helped me level up my Epic skills.

Manager of IT, US-based Health System

HCTec was incredibly knowledgeable and helpful, and that made all the difference. By and large, the at-the-elbow support people do the job well.

Manager of IT, US-based Health System

Something meaningful for us is that HCTec creates daily benchmark reports for at-the-elbow support people and scores each person from one to five. That helps us know how people are doing every day in specific areas. I can’t physically be everywhere, so the reports provide me with a good understanding of how things are going. The firm is then able to escalate ways we can improve problem areas.

Manager of IT, Regional Health System

We are super comfortable with HCTec. We have worked with them multiple times for large-scale implementations. They get us. They understand our needs and our expectations, and we always have a pleasant experience working with them.

President, Regional Healthcare Facility

Utilizing HCTec’s Technical Managed Services allows our organization to focus on our business at hand, nurturing our clients.

Manager of IT, Large Health System

The firm’s leadership and administration supervisors have been phenomenal in working with my team and marrying our processes. They are either adopting our processes or ensuring that our process and their process match up well.

Manager of IT, Regional Health System

I am extremely happy with the proposition that HCTec brings; there is no way I can do in-house what I do with them. Their value proposition is off the charts.

Director of IT, Regional Health System

HCTec is streamlining processes. That will save us time and ultimately allow us to see extra patients. The return on investment for our project has been very large. Of all the firms I have dealt with, HCTec’s pricing has been some of the best.

Director of IT, Regional Health System

Overall, the partnership with HCTec was really good. Anytime we needed anything from any of their staff members, they were available, consistent, and timely with their responses. Overall, our needs were met in a very timely manner.

Director of IT, Large Health System | IT Staffing

I don’t want to say that HCTec was perfect, but generally speaking, they were close. The folks were agreeable, HCTec shined in their role. They were able to quickly identify options, and each candidate did a great job. HCTec found us great resources at bargain prices. I was amazed.

Urgent Care System Leadership Team

HCTec played a critical role in ensuring the success of our Epic implementation. Their expertise in staffing and go-live support made a complex transition seamless. The team’s professionalism and dedication set them apart as a trusted long-term partner.

Recognized Trust and Proven Excellence

World-Class and Best-in-Class Net Promoter Scores from the healthcare partners who work with us every day.

Technical Managed Services

Best-in-Class

Service Desk

World-Class

Application Managed Services

World-Class

Healthcare IT Staffing

World-Class

HCTec: Your healthcare IT partner for better patient care.

In healthcare, technology performance isn’t optional—it’s foundational to patient care. That’s why HCTec approaches every engagement with one priority: delivering meaningful outcomes that health systems can rely on.

We operate beyond execution, serving as a trusted partner for assessments, planning, and initial strategy, while also building a clear roadmap all the way through implementation and ongoing maintenance. Our focus isn’t on selling services; it’s on supporting clinicians, strengthening operations, and helping health systems deliver better care with confidence.

The HCTec Difference

Security, Privacy, and Compliance Built In

Protecting patient data isn’t a checkbox. It’s a responsibility. HCTec is HITRUST certified, meaning our operations, processes, and controls have been independently validated against the industry’s most rigorous healthcare security frameworks, including HIPAA, NIST, and ISO standards.