The growth of ambulatory care has been a great asset for patients. Access to treatment, procedures, and testing has become more convenient and high-tech than ever. Ensuring these facilities deliver the highest standard of care requires information technology to be…
Our world is increasingly digital. There is little left in our lives that is not tracked through a computer, an app, or some digital device. This revolution has greatly benefitted patients as health systems are able to better engage them…
To download our case study, click here. The Client A large US-based health system that operates multiple hospitals with a broad and encompassing ambulatory footprint. The Problem HCTec has helped this client with many needs including Epic Application Support for their…
To download our case study, click here. Cryptoviruses, often called ransomware, differ from normal malware. While malware is certainly malicious, cryptoviruses have bad actors behind them, actively working to seize data and then demanding a ransom for its return. It’s the…
To download our case study, click here. HCTec’s project implementation team was deployed, gathering appropriate details and onboarding requirements. An accelerated plan was developed, leaving out no necessary steps and considerations to have a fully-operational call center in place within 4 days…
To download our case study, click here. HCTec developed a comprehensive transition strategy for a 35-hospital, Integrated Delivery Network (IDN) with over 13,000 employees across several states, including implementation of full help desk services across clinical and technical support areas as well…
It’s an exciting time for HCTec. We recently announced the acquisition of Talon Healthy IT Services, a healthcare managed IT services company with operations in North Carolina and Wisconsin, and we couldn’t be more excited to have them join our team…
HCTec Acquires Talon Healthy IT Services Healthcare IT firm adds industry-leading help desk service company to portfolio of solutions BRENTWOOD, Tenn. – (July 12, 2021) – HCTec, an award-winning, best-in-class IT services firm serving diverse health systems and healthcare provider…
The first electronic health record (EHR) systems appeared in the 1960s with the Mayo Clinic being one of the first major health systems to implement an EHR. Widespread adoption was a slow process, though, as hospitals and physicians expressed reluctance…
Over the last five years, there has been tremendous growth in family and urgent care clinics. This trend follows the movement to bring care closer to home, and consumers like them because they also provide easy scheduling, and often, savings. They also help…