While virtual care doesn’t have quite the same funding that EMR had with meaningful use, there are a lot of similarities to where we’re at today with virtual care as compared to where we were with EHR back when the…
To download our case study, click here. HCTec developed a comprehensive transition strategy for a 35-hospital, Integrated Delivery Network (IDN) with over 13,000 employees across several states, including implementation of full help desk services across clinical and technical support areas as well…
It’s an exciting time for HCTec. We recently announced the acquisition of Talon Healthy IT Services, a healthcare managed IT services company with operations in North Carolina and Wisconsin, and we couldn’t be more excited to have them join our team…
HCTec Acquires Talon Healthy IT Services Healthcare IT firm adds industry-leading help desk service company to portfolio of solutions BRENTWOOD, Tenn. – (July 12, 2021) – HCTec, an award-winning, best-in-class IT services firm serving diverse health systems and healthcare provider…
After a year dominated by COVID-19, Healthcare IT is rebounding. Throughout 2020, the majority of US hospital systems were stopped in their tracks. Spending on capital projects was paused indefinitely, and leaders were forced to significantly reduce contingent labor usage…
Health systems across the country are quickly becoming overwhelmed by the massive undertaking of vaccine administration. From an influx of calls, emails and texts related to vaccine inquiries and scheduling, to the time-intensive task of creating thousands of new patient…
As we rang in the New Year a few weeks ago, there was no doubt that everyone was eager to say goodbye to 2020. It was certainly a challenging year, with lost jobs, closed businesses, and the passing of so…
A future-ready service desk has never been more important, particularly in today’s world of ever-increasing virtual interactions. As these experiences have grown more prevalent, so too have expectations for virtual and automated tech support. The great news is that you…
After cyber-attacks against US hospitals continued to be on the rise in April, the U.S. Department of Health & Human Services’ Office of Civil Rights issued a warning in its Spring 2019 Newsletter. According to the article, hospitals are the…
When Microsoft announced in 2015 that they would be ending support for Microsoft Windows 7, and told us it was going to be supported until 2020, most of us thought we had plenty of time to get this done. Well,…