Across the U.S., Epic’s Community Connect model is gaining momentum as health systems seek to extend their electronic health record (EHR) platforms to affiliated clinics, hospitals, and physician groups. This strategy promises consistent documentation, better care coordination, and stronger network…
Electronic health record systems have revolutionized healthcare, containing costs, streamlining processes, enhancing digital security, and improving patient outcomes. Technical management services (TMS) — also referred to as information management services (IMS) — enable practices to optimize their EHR systems, improve…
Clinicians Remain Overwhelmed, Overworked, and Burned Out. Improved EHR Help Desk Support Mitigates these Issues while Making a Positive Impact on Clinician Workflow and Patient Care. Among many well-documented pain points for clinicians is the complexity of dealing with electronic…
Brentwood, Tenn. (November 9, 2022) — HCTec, an award-winning IT services firm serving diverse health systems and healthcare provider organizations, announced Mike Linville will assume the role of president of the company. As President, Mike’s leadership experience as the founder…
Originally Published on Health IT Answers. Patient experience is increasingly top of mind for healthcare provider executives. The Agency for Healthcare Research and Quality defines patient experience as the full range of interactions patients have with the healthcare system, including interactions with…
To download our case study, click here. The Client Prisma Health is the largest private, not-for-profit healthcare system in South Carolina and the state’s second-largest private company. Prisma was formed in 2017 through the merger of Greenville Health System and Palmetto…
HCTec’s Trade Street District Office Provides Centrally Located Call Center and Space Dedicated to Quality Assurance Team Operations Winston-Salem, N.C. (May 4, 2022) — HCTec, an award-winning IT services firm serving diverse health systems and healthcare provider organizations, announced today…
BRENTWOOD, Tenn. (February 8, 2022) - HCTec, an award-winning IT services firm serving diverse health systems and healthcare provider organizations, today announced Talon Healthy IT Services, part of HCTec, has been awarded 2022 Best in KLAS for Partial IT Outsourcing…
From how people work to how businesses serve customers, the pandemic has stimulated discussions around the many elements of life that COVID-19 has changed, unveiling new and potentially better ways to operate as a society. Due to circumstance, perhaps the…
Our world is increasingly digital. There is little left in our lives that is not tracked through a computer, an app, or some digital device. This revolution has greatly benefitted patients as health systems are able to better engage them…