BRENTWOOD, Tenn. (February 8, 2022) – HCTec, an award-winning IT services firm serving diverse health systems and healthcare provider organizations, today announced Talon Healthy IT Services, part of HCTec, has been awarded 2022 Best in KLAS for Partial IT Outsourcing with an EOY score of 97.8 in the 2022 Best in KLAS: Software & Services report. Acquired in July 2021, Talon Healthy IT Services, part of HCTec, is a standout division of HCTec’s industry-leading help desk services.

The Best in KLAS designation is a recognition of outstanding efforts to help healthcare organizations in their quest to deliver exceptional patient care. With the average category score for KLAS-rated Partial IT Outsourcing services at 88.4, HCTec’s Talon surpassed competitor rankings with a final score of 97.8 out of 100. HCTec’s Talon Healthy IT Services provides first and second-level technology support solutions – including Help Desk, Device Support, Clinical Application Support, and Patient Portal Support.

“We are honored to be recognized as a leader in partial IT outsourcing,” said Mike Linville, Executive Director of HCTec and former founder of Talon Healthy IT Services. “This distinction underscores our team’s continued commitment to delivering exceptional IT services for our health systems and healthcare provider clientele.”

“We make every partner’s IT challenges our own so that they are free to focus on the bigger picture of improving outcomes and controlling healthcare costs,” said Bill Grana, CEO of HCTec. “HCTec is committed to building on our strengths to further innovate and drive value for our customers.”

HCTec IT professionals are experts in the field of EHR and IT solutions, working with healthcare partners of all sizes to meet their specific needs. HCTec delivers solutions that provide highly rated KLAS results and unparalleled customer service for healthcare organizations.

About HCTec

Based in Brentwood, Tennessee, HCTec provides award-winning, best-in-class IT services to more than 1,500 academic medical centers, health systems, community hospitals, critical access hospitals, and other healthcare provider organizations across the nation. Our highly qualified teams offer HIT expertise across the full range of clinical and business applications, as well as data, security, and other technical services. With more than 500 team members and decades of combined healthcare experience, HCTec is highly KLAS-rated, providing healthcare IT staffing, managed services solutions, and EHR services. For more information, visit

About KLAS

KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS, visit