Health IT solutions firm offers comprehensive support to health systems overwhelmed by vaccine distribution and administration (Feb. 25, 2021) BRENTWOOD, Tenn. – HCTec, which delivers healthcare IT workforce solutions to more than 250 health and hospital systems across the U.S.,…
A future-ready service desk has never been more important, particularly in today’s world of ever-increasing virtual interactions. As these experiences have grown more prevalent, so too have expectations for virtual and automated tech support. The great news is that you…
Contract Drives Addition of Brentwood Service Center, 20 New Health IT Jobs BRENTWOOD, Tenn. – HCTec, which delivers healthcare IT workforce solutions to more than 250 health and hospital systems across the U.S., today announced the go-live of its Managed…
When a hospital moves toward an EHR go-live date, activity spikes like an active pulse. From the moment officials sign on the dotted line, much is on the line — millions of dollars invested by the healthcare network and thousands…
Has your support team become the "Helpless" Desk? Let’s continue with the theme we discussed last month around IT Help and Service Desk support. No matter how hard your IT Help Desk team members try to service your internal clients…
Thank you for being a part of the HCTec community! In this new feature, I share my thoughts from our unique position in supporting many of the most forward-thinking hospital networks in the country. Here you will learn best practices…