I’ve been getting a lot of questions from my contacts at all levels of healthcare organizations concerning the best way to protect clinical infrastructure environments without impacting patient care. It comes down to three things - a username, password and…
Has your support team become the "Helpless" Desk? Let’s continue with the theme we discussed last month around IT Help and Service Desk support. No matter how hard your IT Help Desk team members try to service your internal clients…
Thank you for being a part of the HCTec community! In this new feature, I share my thoughts from our unique position in supporting many of the most forward-thinking hospital networks in the country. Here you will learn best practices…
Did you miss our S.M.A.R.T Training webinar? HCTec’s quality focused technology training has been utilized by many well-known healthcare organizations throughout the country. In this webinar, you can learn best practices from our experience with more than 100 EHR implementation…
Did you miss our EHR Support and Optimization webinar? If your IT staff is spending more time supporting your EHR system than advancing it—you’re not alone. HCTec has helped organizations like Saint Luke’s Health System lower their support costs, increase…
When switching to new systems, many healthcare facilities convert or archive patient and financial data to suit their specific needs. To maintain accuracy in data, legacy system data is put through many processes and checkpoints to maintain a comprehensive legal…
At INFORUM 2017, we heard about the present and future of healthcare enterprise resource planning and clinical interoperability. The ERP industry is increasingly focused on the human experience, which the healthcare industry can translate directly to the patient experience. This…
We operate our businesses in a world where many of us are constantly looking over our shoulder. Threats to the security of our personal information are real and consistent. These threats need to be confronted and dealt with. Physical security,…