At INFORUM 2017, we heard about the present and future of healthcare enterprise resource planning and clinical interoperability. The ERP industry is increasingly focused on the human experience, which the healthcare industry can translate directly to the patient experience. This means that in order to create customer-focused solutions, companies must focus on the intersection of what the customer wants most and what their organization does best.
As reported by McKinsey, 20% of the average work week is spent searching and gathering information. Imagine how much more productive hospital administrators, employees and clinicians would be if they had search tools that would allow them to focus more time on improving the patient experience. These new tools and system functionality only scratch the surface of what is available through machine learning and networked intelligence.
The current generation of tools help maximize the human potential and deliver value-based care for a patient-centered healthcare organization. The power of innovation is giving birth to a new kind of intelligence; smarter machines coupled with vast amounts of data means better insights, more automation, reliability and accessibility. It is no longer impossible to tie invoices, purchase orders, labor statistics, patient procedural and population health data seamlessly together as if they all existed within a single solution or product.
The rapid pace of innovation begs the question: are you getting the most out of your healthcare system’s enterprise resource planning system?
With Infor’s new suite of tools, the door to integrating clinical networked intelligence, public health data and human capital management statistics has been opened. This data, when coupled with supply costs and a complete financial recording combine for a powerful set of capabilities. However, for in-house IT teams, evaluating and integrating these new tools can be cumbersome, time consuming and frustrating. For healthcare systems not already operating on the Infor platform, learning about the various tools and options can seem overwhelming.
That’s how healthcare IT consulting firms bring value to healthcare organizations. HIT firms often have established partnerships with ERP vendors, like Infor, as well as prior experience with ERP improvement projects. This ultimately allows healthcare organizations to get the most out of their ERP ecosystems. With a partner firm focusing on improving ERP functionality and usability, healthcare systems can focus on how they can improve the patient experience. Overall, this approach brings better patient care and clinical outcomes.
As an example, instead of spending eight hours or more trying to identify, aggregate, normalize, transform and load data from different systems and sources, what if your team of analysts could spend those same eight hours comparing your referral volumes with your competitors?
Time to focus on more meaningful work is the biggest advantage to working with firms that deal with ERP systems day in and day out. HCTec has become a disrupter in the ERP market by aligning themselves with system innovators and developing a specialized knowledge of the challenges healthcare organizations face. With healthcare-exclusive experience, HCTec understands how to bring measurable return on investment to hospitals and practitioners who have heavily invested in their ERP system.
Want to know if you’re getting the most out of your ERP system? Contact us and we can help you find out.
Update: HCTec was recently recognized as Infor’s first healthcare-exclusive Alliance Partner. To find out more about our partnership, check out our combined news release.