How do you or your partners exercise the "Return on Interactions" philosophy? As you may recall, this was the question that I posed to you in my last blog, “A Different Perspective on ROI: Part I.” To keep the discussion…
ROI, in its traditional sense, refers to “Return on Investment” and directly measures the amount of capital return relative to an investment’s capital cost. A different perspective on ROI, championed by the late Tony Hsieh of Zappos, is less focused…
When reflecting on our 15+ years of driving results within the healthcare IT industry, a key piece of our success, and one of our core values, is our people. However, it is no secret that men outnumber women in the…