Maximizing Healthcare Outcomes Through IT Support According to a 2018 Becker’s Health IT article, the quality of the provider’s IT support can have a major impact on patients' health, even their lives. Seven years later, this statement still rings true,…
When reflecting on our 15+ years of driving results within the healthcare IT industry, a key piece of our success, and one of our core values, is our people. However, it is no secret that men outnumber women in the…
Health systems have tasked their technology departments with an increasingly pivotal role in delivering efficient and effective patient care. Health organizations rely heavily on robust IT infrastructure and skilled professionals to keep operations running smoothly. However, finding the right talent…
In part one of my “Evaluating an IT Vendor for EHR Services,” we discussed the first two steps that are critical to finding the right partner: First, laying the groundwork and identifying your health organization’s needs. Second, the importance of…
When it comes to implementing a new EHR and achieving digital transformation goals, many health systems are ill-prepared for the 24x7 support, upgrades, and maintenance required. For example, the average IT team can spend as much as 60-75% of its…
At the 2023 CHiME Fall Forum in Phoenix, AZ, Ray Lowe, CIO at AltaMed, and Bill Lewkowski, Vice President of Strategic Client Services at HCTec, sat down with Healthcare IT Today's John Lynn to talk about what it takes to…
From predictions to reality: How the pandemic accelerated the vision of 2050 health IT and demonstrated the need distributed approaches. In January 2020, a group of colleagues and I attended a retreat at The Institute for the Future in Palo Alto, Calif.,…
Clinicians Remain Overwhelmed, Overworked, and Burned Out. Improved EHR Help Desk Support Mitigates these Issues while Making a Positive Impact on Clinician Workflow and Patient Care. Among many well-documented pain points for clinicians is the complexity of dealing with electronic…