Providing 24-hour Tier 1 and 2 support delivered by certified and highly skilled U.S.-based staff in our remote application support centers, our team efficiently handles inquiries from clinical and technical staff as well as supporting patient portal inquiries.
HCTec understands the importance of providing quality support for patients. Our Managed Services IT specialists are equipped to handle support calls all hours of the day, while providing a professional, patient-friendly face for your organization. The service desk support team uses insight and expertise to answer patient questions regarding appointment scheduling, data management and patient portal support.
We place high-demand, hard-to-find candidates in critical client positions.
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Our qualified HIT teams execute large-scale client initiatives efficiently and effectively.
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We help clients optimize the use of in-house staff by providing high-quality remote support.
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