HCTec wants to assure our colleagues and our clients that we are monitoring this situation carefully and prioritizing the health and safety of our collective workplaces. Learn more about our response to COVID-19:

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Managed Services

We act as an extension of our clients'
IT departments

Providing 24-hour Tier 1 and 2 support delivered by certified and highly skilled U.S.-based staff in our remote application support centers, our team efficiently handles inquiries from clinical and technical staff as well as supporting patient portal inquiries.

DURING PATIENT SUPPORT WE WILL CONVEY THE PROFESSIONALISM AND RESPECT YOU BRING TO EVERY HEALTHCARE INTERACTION

HCTec understands the importance of providing quality support for patients. Our Managed Services IT specialists are equipped to handle support calls all hours of the day, while providing a professional, patient-friendly face for your organization. The service desk support team uses insight and expertise to answer patient questions regarding appointment scheduling, data management and patient portal support.

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