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Managed Services

Clinical Service Desk

MANAGING EHR USER INQUIRIES IS A FULL-TIME JOB. LET IT BE OURS.

HCTec’s Clinical Service Desk specialists offload contact volume from in-house teams, freeing them to focus on strategic EHR management and optimization.

Headshot of HCTec App Support team member.HCTec’s Clinical Service Desk staff handles EHR-related inquiries, chart correction questions, patient record searches, and inquiries about documentation or closing an encounter.

EHR support functions include:

Maximize your EHR application support team with the help of our Clinical Service Desk solution.

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The Healthcare Informatics 100

Customer Rated, KLAS Reviewed

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One of Nashville's Largest Health Care IT Companies

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One of Nashville's Largest Privately Held Companies