Technical Dress Rehearsal Matters for Go-Live Success
EHR go-lives are high-stakes events where technical failures have immediate consequences. Infrastructure that can’t handle peak load, workflows that collapse under real-world conditions, integrations that fail during cutover, or performance issues that slow clinician productivity can derail even the most carefully planned implementation.
This is where HCTec’s Technical Dress Rehearsal (TDR) services provide critical value by validating technical readiness before go-live through comprehensive testing that simulates real-world conditions.
HCTec’s Technical Dress Rehearsal validates that your infrastructure, workflows, and integrations will perform when it matters most: protecting patient care and preventing costly disruptions.
Infrastructure, workflow, and integration validation
HCTec’s Proven Technical Dress Rehearsal Process
Our TDR follows a proven methodology led by healthcare-native IT professionals with real-world implementation experience. We simulate go-live conditions, identify technical issues, and validate fixes before patient care depends on your EHR environment.
- Pre-TDR Planning: Define scope, establish success criteria, develop realistic go-live simulation parameters
- Infrastructure Testing: Test network capacity under peak load, validate device performance and connectivity, assess cloud environments and disaster recovery readiness
- Workflow Validation: Execute end-to-end clinical and operational workflows, identify workflow breaks and performance issues, test workflows across departments
- Integration Verification: Test interfaces between Epic and third-party systems, validate data flow accuracy and timing, verify lab, pharmacy, imaging, and ancillary connectivity
- Issue Documentation and Prioritization: Document all technical issues discovered, prioritize remediation based on risk and impact, provide actionable recommendations with timelines
- Remediation and Retesting: Support issue resolution and configuration fixes, retest critical areas after remediation, validate readiness before final go-live approval
The Benefits of HCTec’s
Technical Dress Rehearsal
HCTec Technical Dress Rehearsal FAQs
A Technical Dress Rehearsal is comprehensive technical testing conducted before EHR go-live to validate that infrastructure, workflows, integrations, and system performance will function correctly under real-world conditions. TDR simulates go-live scenarios to identify and resolve technical issues before they impact patient care.
TDR should be conducted 60–90 days before planned go-live. This provides sufficient time to identify technical issues, develop remediation plans, execute fixes, and retest before cutover. Conducting TDR too close to go-live limits remediation options, while conducting it too early may not reflect final configurations.
Perhaps. TDR identifies technical issues early enough to remediate before go-live, reducing the risk of last-minute delays caused by infrastructure failures, integration problems, or workflow breaks. Organizations that conduct TDR experience fewer go-live disruptions and faster stabilization.
Yes. After identifying issues during TDR, HCTec can provide remediation support. For instance, fixing infrastructure gaps, resolving integration failures, redesigning workflows, or addressing performance issues. We work with your team to ensure all critical issues are resolved before go-live.
Our trusted team provides honest assessment and risk analysis. If TDR reveals issues that cannot be resolved before the planned go-live date, we work with leadership to evaluate options, such as delaying go-live to remediate properly, implementing workarounds with risk mitigation, or proceeding with documented risks and contingency plans. Our goal is informed decision-making, not false confidence.
Let’s Talk About Your Technical Dress Rehearsal Needs
Technical failures during go-live are preventable. HCTec’s Technical Dress Rehearsal finds problems before they find you. Our expert team tests infrastructure, validates workflows, and verifies integrations so cutover becomes a planned event, not a crisis response.