HCTec consultants have extensive experience supporting EMRs and related applications during a transition period.
During an EMR transition, the Engagement Manager leads the project and serves as our single point of contact. HCTec’s transition team, whether located onsite or remotely, first documents your organization’s processes, procedures and actions. As we gather usage data to develop reporting patterns and workplans for the transition, our team members will methodically assume responsibility for system maintenance activities with your organization’s SMEs in an advisory capacity. Following EMR go-live, we work with clients to phase out our support and ensure a smooth operational ramp down of legacy services.
See our Legacy Support Case Study.