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Professional Services

EMR Legacy Systems Support

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WE ENSURE SUPPORT CONTINUITY FOR LEGACY EMRS WHILE YOUR STAFF IS BEING TRAINED ON REPLACEMENT SYSTEMS

HCTec consultants have extensive experience supporting EMRs and related applications during a transition period.

During an EMR transition, the Engagement Manager leads the project and serves as our single point of contact. HCTec’s transition team, whether located onsite or remotely, first documents your organization’s processes, procedures and actions. As we gather usage data to develop reporting patterns and workplans for the transition, our team members will methodically assume responsibility for system maintenance activities with your organization’s SMEs in an advisory capacity. Following EMR go-live, we work with clients to phase out our support and ensure a smooth operational ramp down of legacy services.

See our Legacy Support Case Study. 

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How We Work

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The Healthcare Informatics 100

Customer Rated, KLAS Reviewed

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One of Nashville's Largest Health Care IT Companies

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One of Nashville's Largest Privately Held Companies