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EHR Legacy Systems Support: Seamless Transition and Optimization Services

When transitioning to a new EHR, the applications that will be sunset with the introduction of the new EHR – the “legacy” system – still need to be maintained and supported. This often leaves your team of application analysts divided between implementing the new EHR and supporting the legacy system, costing you time and optimal resource management. Our team of consultants have experience assisting in legacy support including Cerner, Epic, Meditech, AllScripts and many other applications. They bring expertise, resources and technical know-how to ensure the legacy EHR systems have continued functionality and performance.

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Comprehensive Support
for EHR Legacy Systems

Supporting EHR systems requires a multi-faceted approach — one that HCTec is particularly adept at providing. Our legacy EHR system support includes 24/7 support 365 days per year. Our multi-tiered staff of IT professionals and engineers can handles even the most involved solutions at all times of the day or night, and we can deliver rapid resolutions. Additionally, we can monitor and audit the legacy EHR system to ensure that issues are identified before they arise.

Seamless Transition and
Integration of Legacy Systems

We can help integrate legacy EHR systems with newer technologies and solutions. This involves integrating the legacy system with other healthcare software, medical devices or third-party applications to enhance interoperability and streamline workflows. Whether located onsite or remotely, our team starts with a discovery phase documenting your organization’s processes and procedures. We will then assume responsibility for system maintenance activities with your organization’s subject matter experts in an advisory capacity. Following EHR Go-Live, we work with you to phase out our support and ensure a smooth operational ramp down of legacy services.

Customized Solutions for
Legacy EHR Challenges

We customize the legacy EHR system project to meet the specific needs of your healthcare organization. We have the best team to modify workflows, create templates or develop new functionalities within the system to enhance usability and efficiency. And while your IT team is learning the new EHR system, our experts handle data conversions, ensuring data integrity and mapping data from the old system to the new system

Enhanced Security and
Compliance for Legacy Systems

Not only is the security of your legacy system essential for HIPAA compliance, but your reputation and success also depends on it. Few sectors have been larger targets to bad actors than the healthcare industry. That’s largely because out-of-date legacy EHR systems utilize software that’s no longer supported. HCTec can audit your legacy EHR and bring it into compliance. This will garner an environment of trust between you and your patients and ensure that you meet or exceed regulatory standards.

Advantages of Using Our
EHR Legacy Support Service

HCTec is the number one choice of healthcare professionals and organizations. Here’s what we offer:

  • 24/7/365 multi-level support from U.S.-based staff
  • Safe, secure data migration and storage
  • Enhanced security with frequent updates and audits to ensure that your legacy EHR system meets or exceeds regulatory standards
  • Performance monitoring to ensure that your legacy EHR system is performing optimally and meeting the needs of your organization.
  • Contingency planning to ensure that your system is operations at all times

If you have any questions regarding your legacy EHR system and how HCTec can help, contact one of our sales engineers today.

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Explore Solutions

HCTec is a full-service, top-to-bottom healthcare IT service provider. Explore our ProfessionalServices Solutions:

EPIC Services
No matter the stage of your Hyperdrive project, HCTec is here to help. Our flexible staffing and consulting solutions can be tailored to your system’s infrastructure and Epic build, allowing for a smooth approach to this transformative initiative.
Technology Services
The ever-evolving nature of technology calls for continued maintenance and upgrades to ensure compliance and patient safety.
Additional Solutions
IT STAFFING SOLUTIONS

We can deliver short or long-term client project support needs, like EHR implementations and upgrades, training and Go-Lives. Our expertise also includes full-time staffing needs, with direct hire capabilities that address the burden of candidate screening through our deep database of professionals with specialized healthcare IT skills and experience.

EXPLORE OUR IT STAFFING SOLUTIONS
Managed Services

We assist healthcare organizations in implementing, optimizing and managing their health system’s technology. We deliver a wide range of services, including application managed services, technical managed services, patient-facing support and service desk support. Our expertise in various healthcare information systems includes Epic, Cerner, Meditech and Allscripts among others. We extend the capabilities of our client’s internal IT teams, allowing those teams to stay focused on top strategic priorities and directives.

DISCOVER OUR MANAGED SERVICES SOLUTIONS
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