SUSTAINING LEGACY SYSTEMS AS LONG AS NECESSARY IS VITAL DURING AN EMR MIGRATION

Our team understands the importance of maintaining legacy systems, while migrating to a new EMR platform.

HCTec uses a three-phase methodology to keep the lights on and support legacy services from beginning to end. Through our Specialized Transition Program, you’ll be partnered with an Engagement Manager, as the single point of contact for your organization’s needs during transition.

Our transition team works alongside your legacy application support resources to document your organization’s processes, procedures and actions. As we gather usage data to develop reporting patterns and workplans for the transition, our HCTec team members will assume an active role in system maintenance activities. Your organization’s SMEs will act in an advisory capacity until our team finally assumes full responsibility for maintenance.

Following go-live, we work with you to phase out our resources and ensure a smooth operational ramp down of legacy services as we migrate you to a single EMR platform.

Learn More About Application Support