HCTec consultants have extensive experience supporting EHRs and related applications during a transition period.
During an EHR transition, the Engagement Manager leads the project and serves as our single point of contact. HCTec’s transition team, whether located onsite or remotely, first documents your organization’s processes, procedures and actions. As we gather usage data to develop reporting patterns and workplans for the transition, our team members will methodically assume responsibility for system maintenance activities with your organization’s SMEs in an advisory capacity. Following EHR go-live, we work with clients to phase out our support and ensure a smooth operational ramp down of legacy services.
See our Legacy Support Case Study.