HCTEC’S GO-LIVE SUPPORT METHODOLOGY MAKES SURE CLIENT EMR END-USERS ARE WELL-PREPARED
When upgrading or enhancing an EMR system, health systems need added support and training for their clinicians and staff. KLAS-ranked #2 for Epic Go-Live Support and #3 for overall Go-Live Support, HCTec has partnered with over 150 major health systems across the United States. Our proven four-phased methodology supports 360-degree EMR go-live project plans that enable organizations to achieve their clinical, quality and financial goals. HCTec’s experienced teams provide training and onsite support during EMR go-lives to avoid critical setbacks, strengthen adoption and improve end-user satisfaction.
HCTec’s four-phased plan for Go-Live success includes:
- Planning & Analysis
We gather all necessary information to ensure the Go-Live effort is staffed and managed for maximum effectiveness. HCTec provides tailored staffing and management of resources to each client’s specific needs.
We put our team together in a way that guarantees skills, ensures compliance, and mitigates any risk due to turnover.
- Resource Delivery
Our on-site leadership uses real-time data to assess Go-Live effectiveness, identify problems and adjust staffing to ensure optimal levels for positive outcomes.
We combine multiple communication channels and methods with real-time feedback on the progress of end users with progression analytics. With this data, we are able to analyze and adjust staffing levels to ensure efficient staffing levels at all times. We provide the technology and personnel expertise to ensure there is minimal disruption and maximum efficiency.
View our case studies to learn how HCTec provides end-to-end EMR implementation support.