Knowledgeable HCTec staff are available 24x7x365 to help make telehealth work easier for patients’ healthcare visits

Telehealth transforming healthcare. In addition to immediate value during the current COVID-19 pandemic, telehealth has great promise for future scenarios, such as expected physician and other clinician shortages and the need for medical care in remote locations. However, for some patients and providers, there are technological hurdles to telehealth, at least as a patient begins to use it, that can hinder the telehealth online connection.

HCTec teams have long proven themselves to be flexible with new support demands and with finding the right solution, from helping patients locate appointments, testing web meeting technologies like Zoom, download apps onto a smartphone, or even change a password to make a download possible. They are also helping providers set up their workstations to conduct appointments.