Training & Go-Live

We offer total go-live support to make sure your end-users feel supported and your workflows are working properly

HCTec manages everything from end-user training to application launch to ensure a successful go-live. This allows your organization to reach its clinical, quality and financial goals.

Training managers are constantly under pressure to lower costs while raising the bar on training excellence. Our Training Optimization solution helps you develop a plan to track staffing inefficiencies and gather opportunities to increase revenue and improve workflow, all while creating a streamlined and accessible learner experience. The experienced HCTec team thoroughly gets to know your organization and analyzes every aspect of your training program against best practice and expert insight. The outcome? A go-live support plan you can count on.

Whether it is a team of five or 500, HCTec has the experience and scalability to truly partner with your organization to ensure a successful training cycle and go-live.

We have an unmatched super user team of known, proven consultants with years of go-live training and support experience. We have subject matter experts with insider knowledge into staffing strategies and methodologies, and advanced workflows and functionality of several systems not typically used in base-level builds. We even have the ability to keep critical areas, such as the operating room, operating at full efficiency immediately after go-live.

Our proprietary S.M.A.R.T. scheduling application uses cloud-based technology to help you create, monitor and analyze training schedules and trainer assignments while allowing you to save money, time and resources throughout the entire process.

What We Do

Consulting Services

Our project leadership, consultants and subject matter experts means HCTec finds the best solutions for our clients through shared knowledge of industry best practices and past lessons learned.

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Solution Services

Because of our focus on the healthcare industry, HCTec has built a time-tested process to qualify our consultants' skill sets, experiences and career goals.

Managed Services

Our team acts as an extension of your healthcare network’s IT department, providing 24-hour Tier I and II support delivered by certified and highly skilled U.S.-based staff in our remote application support center.

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