Forward-Thinking
Healthcare IT Services
and Consulting

Tell us your challenge, we’ll find the right solution. Our specialized teams offer top-tier solutions in HIT, consulting, optimizations, upgrades, and at-the-elbow (ATE) support required for meeting your digital transformation goals.

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Discover How Professional Services
Support Your HIT Initiatives
Epic Go-Live Implementation & Optimization

Our combined experience of 100+ Epic At-The-Elbow Go-Live and Epic Training engagements allow us to give clients a proven and refined solution. We have supported all Epic clinical and revenue cycle modules that will deliver all your resource needs.

EHR/Epic Training ATE: In-person or Remote

In addition to daily huddles, shift handoffs, and evaluation forms submitted by the ATEs, HCTec leverages a multi-channel communication tool to facilitate real-time updates between team members.

Legacy Systems Support During EHR Implementation

When it is time to upgrade or migrate EHR systems, we understand that patient safety and continuity of care are a priority. Our team of certified experts offers 24x7x365 comprehensive legacy support, ensuring data integrity and mapping data from the old system to the new system.

EHR/Epic Project Work

Maintaining your EHR is an ongoing, ever-evolving responsibility that requires hours and hours of dedication from your internal IT team. Our team of experts have extensive experience in planning and assessment, cloud provider review and selection, and infrastructure setup to name a few. In addition, our team can help lead EMPI Conversion and maintenance.

Why Choose HCTec for Your Critical 

Healthcare Technology Initiatives
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Tailored Solutions That
Improve IT Operations

We prioritize client communications with our proven project engagement methodology. Our subject matter experts (SMEs) develop tailored solutions and project deliverables based on your requirements. We then collaboratively build and execute plans, providing weekly touchpoints during service implementation for continuous updates. In addition, we can seamlessly scale up or down based on changing requirements and can deliver replacement resources within 24-48 hours.

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Optimize Your 

Health System

When you choose HCTec, you tap into our vetted database of IT consultants who are highly experienced in optimizing health systems. From streamlining workflows to eliminating inefficiencies, our experts support EHR and HIT initiatives of any scale. We guide you through planning and implementation and provide ongoing support, ensuring expertise at every stage.

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Streamlined Processes for
Improved Performance

We focus on installing, integrating, and optimizing tech systems within your IT infrastructure. Partnering with industry leaders like Microsoft, Cisco, AWS, and more, we streamline processes, cut redundancies, and enhance efficiency in vital EHR areas like patient data, billing, and clinical documentation. We apply our proprietary and proven “progression analytics” methodology for measuring end-user adoption during cutover.

an experience technology team
Extensive Experience in
Seamless System Integration

Our expertise includes end-to-end project leadership, from IT assessment services, planning, building, and testing to training, legacy system support, and launch for Epic and Cerner. We’ve completed 83 Epic go-lives and 52 credentialed training engagements as well as staffed 12,000+ Epic consultants since 2011.

HCTec Clients Get Results
We are super comfortable with HCTec. We have worked with them multiple times for large-scale implementations. They get us. They understand our needs and our expectations, and we always have a pleasant experience working with them.
Manager of IT
Regional Health System
HCTec Clients Get Results
Something meaningful for us is that the firm creates daily benchmark reports for the at-the-elbow support people and scores each person from one to five. That helps us know how people are doing every day in specific areas. I can't physically be everywhere, so the reports provide me with a good understanding of how things are going. That is very nice. The firm is then able to escalate ways we can improve problem areas. That is super nice.
Manager of IT
US-based Health System
HCTec Clients Get Results
The firm was incredibly knowledgeable and helpful, and that made all the difference. By and large, the at-the-elbow support people do the job well. 
Manager of IT
Regional Health System
Get the Competitive Edge

At HCTec, we leverage 15+ years of experience to develop a solution tailored to your health system’s needs. We specialize exclusively in HIT, giving us a deep understanding of healthcare organizations and their unique requirements.

Explore Additional Solutions from HCTec
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IT Staffing
  • Experienced direct hire and contract hire resourcing for short and long-term projects by finding and supplying hard-to-find HIT talent.
  • Areas of expertise include Epic EHR, Cerner, Workday ERP, Cisco, Amazon AWS, Microsoft Azure PMP certified project managers, EHR trainers, and more.
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Managed Services
  • We address your organization’s unique challenges with customized solutions that support essential IT functions so your internal IT team can focus on strategic objectives and innovation.
  • Our desktop support services simplify operations and accelerate performance for everything desktop-related, while our security provisioning ensures the safety and security of your sensitive data.
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