More and more health systems are making the move to Epic, and as the new year begins, we expect this trend to accelerate.

Health systems continue to make Epic their go-forward EHR solution at a steady rate. Epic recently announced its busiest season in company history with 190 health systems going live in the fall of 2020. Switching EHRs is a daunting task as the team that currently supports the soon-to-be legacy EHR are also tasked with implementing the new EHR.

HCTec offers a full suite of services to assist organizations with making the leap to Epic, including ImplementationStaffingTrainingGo-Live Support and post go-live Optimization.

We also provide Legacy Application Support allowing your teams to focus on the Epic implementation while our application SMEs maintain the current EHR and related third party applications. Our Legacy Application Support solution helps organizations handle the challenges related to running a legacy EHR as shown below.

Resource Shortages 

Application analysts who support the legacy EHR are often needed to assist the implementation of the new system. They are caught between the heavy lift of implementing and training on the new EHR and the necessary, ongoing support and maintenance required on the legacy system.

Unexpected “Essential” Updates 

Often, organizations attempt to focus solely on making only “essential” updates to the legacy EHR while transitioning to the new system. However, managing “essential” is difficult, as healthcare systems continue to execute business strategies including mergers and acquisitions, adding new service lines, responding to global pandemics, improving operational efficiency, and consolidating departments. These changes are often not known far in advance and not factored into the original legacy application support plan.

Data Migration Roadblocks 

Legacy applications can be the source of data that populates the new EHR, and during the transition, IT organizations often encounter surprises while extracting the legacy data, such as unforeseen third-party costs to extract the data and the increase in requests for report writing related to manual data abstracting needs.

Regulatory Mandate

Changes Finally, legacy applications will continue to require changes due to regulatory mandates during the new EHR implementation, requiring additional time from the already overloaded internal IT team.

How We Can Help 

Our team has extensive experience supporting legacy applications. We are highly ranked on KLAS for both Cerner and Epic application support. HCTec was also listed in the Top 5 of KLAS’ 2020 Implementation Leadership Report for our Epic Implementations.

Additionally, Cerner named HCTec a partner in support of the United States Veteran’s Administration Electronic Health Record Modernization Project. This $10 billion project will unite the Veterans Affairs and Department of Defense (DoD) on a single EHR system.

Our team is also well-versed in MEDITECH and AllScripts plus many other EHR solutions.

Want to learn more?  

Learn more about our Legacy EHR Systems Support here or fill out the form below with your questions and a representative will reach out to you.