Managed Services

We maximize your investment in your applications by supporting them as long as you need

HCTec offers a team of experienced consultants who specialize in supporting sunsetting applications to ensure end users are getting the same level of service they have in the past.

Legacy systems in healthcare are inevitable. That’s why our team supports legacy applications. In addition to providing on-going support, our experienced consultants provide holistic counsel to assess your organization’s technology needs and plan for what’s next.

Whether its a legacy conversion or upgrade, or a electronic medical record (EMR) or enterprise resource planning (ERP) platform replacement, our service team is there to provide support during transitions. With extensive experience in over 30 different applications and systems, we have access to high-quality support representatives and consultants to ensure there are no gaps in support.

If questions or concerns do arise, we leverage our close partnerships with application and solution organizations, such as Cerner, Epic and Infor to get answers and find solutions for our clients.

Want to learn more? Watch our video or take a look at our Best Practices for Choosing a Managed Services Partner for EMR Support eBook.

How We Work

Consulting Services

Our expert consultants and project leaders augment your staff in areas that are not your core competency or where resources are scarce. We leverage that expertise to bring you the industry’s best practices.

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Solution Services

With a focus exclusively on the healthcare space, we deploy specialized teams providing worry-free, end-to-end onsite project leadership and delivery.

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Managed Services

Our team acts as an extension of your healthcare network’s IT department, providing 24-hour Tier I and II support delivered by certified and highly skilled U.S.-based staff in our remote application support center.