HCTec offers a team of experienced consultants who specialize in supporting sunsetting applications to ensure end users are getting the same level of service they have in the past.
Our legacy support team understands that upgrading applications doesn’t always happen as quickly as vendors want it to. That’s why our team supports legacy applications. In addition to providing on-going support, our experienced consultants provide holistic counsel to assess your organization’s technology needs and plan for what’s next.
Whether its a legacy conversion or upgrade, or a electronic medical record or enterprise resource planning platform replacement, our service team is there to provide support during transitions. With extensive experience in over 30 different applications and systems, we have access to high-quality support representatives and consultants to ensure there are no gaps in support.
If questions or concerns do arise, we leverage our close partnerships with application and solution organizations, such as Cerner, Epic and Infor to get answers and find solutions for our clients.
Our expert consultants and project leaders augment your staff in areas that are not your core competency or where resources are scarce. We leverage that expertise to bring you the industry’s best practices.Learn More
With a focus exclusively on the healthcare space, we deploy specialized teams providing worry-free, end-to-end onsite project leadership and delivery.Learn More
Our team acts as an extension of your healthcare network’s IT department, providing 24-hour Tier I and II support delivered by certified and highly skilled U.S.-based staff in our remote application support center.