Health systems’ abilities to support patient- and provider-facing technologies can significantly impact provider and patient satisfaction, outcomes, hospital credibility, return on investment of an EMR, health IT employee turnover, and more. HCTec understands the vital importance of providing quality support to both providers and patients.

Our telehealth support professionals:

We have dedicated teams that specialize in certain kinds of support, such as helping patients navigate a patient portal like Epic’s MyChart, as well as a reserve team vetted for their aptitude to provide urgent supplemental support for a range of issues.

To find out more information on telehealth services we can provide, fill out the Request More Information form and a representative will get in touch.